What is the returns policy for watches under the Vacheron Constantin certified pre-owned partnership?

If you purchased online or over the phone, we give you 14 days to return a watch you aren't happy with for a full refund. If you purchase in store, we can offer you an exchange or credit note if you return a watch within 14 days.

Please return items in the same condition and with the same accessories as purchased with online and telephone purchases, retaining the red returns tag.

Refunds will be processed after inspection in 5 working days.

You can return a watch by post or in person at your closest Watchfinder location.

Contact us to arrange a return