Every watch we sell is furnished with a 24-month warranty for your peace of mind, in conjunction with any remaining manufacturer’s warranty. If your watch develops a fault and is still covered by warranty, you can return it to us to be diagnosed by submitting a warranty enquiry. If the fault is covered by the warranty, it will be repaired free of charge. Warranty diagnosis takes 5 working days, with the repair time quoted once the diagnosis has been made. If your watch is covered only by the manufacturer's warranty, it will be sent to the manufacturer. A manufacturer report will be provided in 14 working days.
For more information on your consumer rights regarding faulty goods, please review Consumer Rights Act 2015 (legislation.gov.uk).
Submit a warranty enquiry