If you’re not going to be available on the scheduled shipping date, it’s possible to choose an alternative shipping date with the courier via their tracking platform.
You can choose a new shipping date up to 5 days later than the originally scheduled date. You’ll also be able to select a preferred time window on your new shipping date.
If you’re going to be away for a longer period, it’s possible to select the vacation hold option, which will allow you to choose a new shipping date up to 28 days later than the originally scheduled date.
It’s not possible to choose a safe place for shipping, add an alternative address, ship to a neighbour, or ship to a collection point for fraud prevention and security reasons.